Terms & Conditions

Welcome to the Chilly Billy Heating & Cooling website. By accessing and using this site, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. If you disagree with any part of these terms, please do not use our website.

General Information

Chilly Billy Heating & Cooling operates this website to provide information about our HVAC repair, maintenance, installation, and duct cleaning services. The terms “we,” “us,” and “our” refer to Chilly Billy Heating & Cooling.

Use of Website

You agree to use this website for lawful purposes only. You will not engage in any activity that could harm or interfere with the functionality of the website. Unauthorized use of this website may result in legal action.

Service Terms

Our services are subject to availability and may be changed without prior notice. A written agreement must be signed before any installation, repair, or duct cleaning service begins.

Warranty

We offer a 1-year labor warranty for all services, including HVAC installations, repairs, and duct cleaning. Manufacturer warranties are separate and subject to their respective terms and conditions.

Liability Disclaimer

Chilly Billy Heating & Cooling strives to ensure accurate and up-to-date information on this website but does not guarantee its completeness or accuracy. We are not responsible for any errors or omissions or any losses or damages incurred from the use of this site.

Intellectual Property

All content, including text, images, and designs, on this website is the property of Chilly Billy Heating & Cooling. Reproduction, distribution, or commercial use of any material is prohibited without prior written permission.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Cancellation Policy

Customers may cancel a scheduled service with at least 24 hours’ notice. Cancellations within 24 hours of the appointment may incur a fee.

Governing Law

These terms and conditions are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Florida.

Website Content and Third-Party Links

The information on this website, including service descriptions, service areas, hours, pricing examples, promotions, and membership plan details, is provided for general information and may change without notice. Nothing on this website is an offer that binds Chilly Billy Heating & Cooling until a written agreement or estimate is accepted by both parties. This website may link to or embed third-party services such as maps, review platforms, and financing providers. We do not control those services, and your use of them is governed by their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by law, Chilly Billy Heating & Cooling and its owners, employees, and contractors are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of this website, or your inability to use it, even if we have been told such damages are possible. The website is provided on an “as is” and “as available” basis. Nothing in these terms limits any right you have under Florida or federal law that cannot be limited by agreement, and nothing here changes the terms of a signed service agreement or the labor warranty described above.

Licensing

Chilly Billy Heating & Cooling operates under Florida certified air conditioning contractor license CAC1821877. License information is also shown in the footer of every page of this website.

Text Messaging

If you choose to receive text messages from us, the Text Messaging Terms & Conditions in our Privacy Policy apply. Consent to receive text messages is optional and is not a condition of purchase. Message frequency varies, message and data rates may apply, and you can reply STOP at any time to unsubscribe or HELP for help.

Your Privacy Choices

How we handle cookies, analytics, and your California privacy rights, including how to opt out of the sale or sharing of your personal information, is described in the Your Privacy Choices section of our Privacy Policy. You can also use the “Do Not Sell or Share My Personal Information” link in the footer of every page.

Accessibility

We want this website to be usable by everyone. If you have trouble using any part of it, please see our Accessibility Statement or contact us directly and we will help.

Contact Us

Questions about these terms can be sent to Chilly Billy Heating & Cooling, 807 Sawdust Trail, Kissimmee, FL 34744, by phone at 407-557-7935, or by email at [email protected].

Electronic Communications

When you submit a form, call, or message us, you consent to receive replies from us by phone, email, or, if you opted in, text message, about your request. These communications are part of providing the service you asked for, and you can stop optional messages at any time by following the instructions in each message or by contacting us.

Severability

If any part of these terms is found to be unenforceable, the remaining parts stay in effect, and the unenforceable part will be applied to the fullest extent the law allows.

Entire Agreement

These terms, together with our Privacy Policy and any signed service agreement or written estimate, are the complete agreement between you and Chilly Billy Heating & Cooling regarding your use of this website. A signed service agreement controls over these terms if the two conflict as to the services performed.

Changes to Terms

Chilly Billy Heating & Cooling reserves the right to update these terms and conditions at any time. Updates will be posted on this page with the effective date.